More questions? Need support with a specific order? Contact us here or email eCommOps@innonurt.org.
We are please to offer our valued customers the option to add custom print on most of our products, and custom embroidery on most of our apparel offerings at no extra cost, where applicable.
Should you require such service, please upload your custom design (i.e., to be printed or stitched on the product) on the product page, before adding it to your cart. If we do not receive such submission, we would assume no customization on your order and with proceed to ship our standard products.
Currently, we only ship to major cities and regions within Ghana, including the Greater Accra Region, Tamale, Wa, and Bolga.
We are actively exploring opportunities to ship outside of Ghana and look forward to providing you with exciting updates soon.
Currently, the only payment methods we accept is PayStack, and we apologize for the inconvenience.
We are actively exploring alternative payment methods and look forward to providing you with exciting updates soon.
As a non-profit organization, all sales are final. Since proceeds directly support our mission to provide free tech training and mentorship, we’re unable to offer returns or exchanges at this time. We appreciate your understanding and support in helping us make a lasting impact.
Unfortunately we are unable to offer real-time order tracking at this time. However, we would refer you to the estimated shipping time under “When should I expect my order to arrive?”. Should you have questions regarding a specific shipment, please contact us at eCommOps@innonurt.org.
[TBD]