Privacy Policy

Last Updated: [October 20, 2025]

TechTribe (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit or make a purchase from our website, shop.innonurt.org (“the Site”). By using our services, you agree to the terms of this Privacy Policy.

 

1. What Information We Collect

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information (processed securely through third-party providers)Any additional information you provide when contacting us or creating an account

1.2 Device and Usage Data

  • IP address
  • Device type
  • Browser type
  • Pages visited and time spent on the Site
  • Referral source

1.3 Cookies and Similar Technologies
We use cookies to enhance your experience. Cookies help us:

  • Remember your preferences
  • Track site usage for analytics
  • Provide personalized offers and ads

 

2. How We Use Your Information

  • We use your information for the following purposes:
    To process and deliver your orders
  • To communicate with you (order confirmations, updates, customer service)
  • To improve our website and services
  • To send promotional messages (if you opt in)
  • To detect fraud or misuse of our services
  • To comply with legal obligations under Ghanaian law

 

3. Sharing Your Information

We do not sell your personal information. We only share your data with:

  • Service providers (e.g., payment processors, logistics companies) to complete your transactions
  • Government authorities if required to comply with the law
  • IT and security partners to maintain and protect our systems

 

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption for secure communications
  • Secure data storage
  • Restricted access to personal data
    However, please note that no system can guarantee absolute security.

 

5. Your Rights Under Ghana’s Data Protection Act

You have the following rights:

  • Right to Access: You can request details of the personal data we hold about you
  • Right to Rectify: You may request corrections to inaccurate or incomplete information
  • Right to Object: You may object to the use of your data for direct marketing
  • Right to Deletion: You can request that we delete your personal data (subject to legal requirements)
  • Right to Withdraw Consent: You can withdraw your consent for any processing based on it

To exercise any of these rights, please contact us at eCommOps@innonurt.org.

 

6. Marketing and Communication

We may send promotional messages via email or SMS, but only if you have opted in. You may opt out at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at eCommOps@innonurt.org.
    We will never spam or send unsolicited messages.

 

7. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it promptly.

 

8. International Transfers

If we transfer your data outside Ghana (e.g., to global service providers), we will ensure that appropriate safeguards are in place to protect your information in accordance with Data Protection Act, 2012.

 

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in the law or our services. Any updates will be posted here with a new “Effective Date.” Your continued use of our Site indicates acceptance of the updated policy.

 

10. Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights, contact us at:

TechTribe by Innonurt, eCommOps@innonurt.org